Food & beverage sales are a timing game dressed up as objections. A distributor’s “no” is usually shorthand for “not…
Urgent vs. Important: How the Covey and Eisenhower Models Help Food & Beverage Companies Stay Focused
Introduction: Why Organization Matters in Food & Beverage
In the high-velocity world of food and beverage—where ingredients expire, trends shift overnight, and execution can make or break your shelf space—organization isn’t just helpful. It’s survival.
Whether you’re running a startup CPG brand or managing a portfolio at a legacy company, you’re constantly under pressure to do more, faster. But doing more isn’t the goal—doing what matters most is. That’s where two time-tested organizational frameworks come in: the Covey Time Management Matrix and the Eisenhower Box. Though they come from different eras, both models offer one core lesson: Prioritize with intention.
Let’s break them down and explore how they’ve shaped not just time management theory—but real-world execution in the food and beverage industry.
The Eisenhower Matrix: Urgency vs. Importance
This framework originates from President Dwight D. Eisenhower, who famously said:
“What is important is seldom urgent and what is urgent is seldom important.”
The Matrix Layout
It’s a simple 2×2 grid:
| Urgent | Not Urgent | |
| Important | DO IT NOW | SCHEDULE IT |
| Not Important | DELEGATE IT | ELIMINATE IT |
How Eisenhower Implemented It
Eisenhower used this framework throughout his military and presidential career. During WWII, as Supreme Allied Commander, he had to decide daily which operations, diplomacy, logistics, and personnel issues deserved his direct involvement. For example:
- Urgent & Important: Planning the D-Day invasion (Operation Overlord) was urgent and strategically vital. Eisenhower took personal charge.
- Important but Not Urgent: Rebuilding European alliances was critical but not time-sensitive; he scheduled it methodically after the war.
- Urgent but Not Important: Media briefings or ceremonial duties were delegated to others.
- Neither: Requests for non-critical meetings or policy detours were often declined outright.
He applied this same discipline in the White House, focusing on defense strategy and infrastructure (like the Interstate Highway System), while delegating much of the domestic agenda.
Covey’s Time Management Matrix
Stephen Covey adapted Eisenhower’s concept in The 7 Habits of Highly Effective People. He encouraged people to operate primarily in Quadrant II — important but not urgent work.
Covey’s Four Quadrants (Q1–Q4)
- Q1: Urgent & Important (Crisis Management)
- Q2: Not Urgent & Important (Strategic Planning)
- Q3: Urgent & Not Important (Interruptions)
- Q4: Not Urgent & Not Important (Time Wasters)
How Covey Implemented It
Covey consulted with thousands of companies and leaders, helping them shift time away from constant firefighting (Q1) and distractions (Q3) toward thoughtful strategy (Q2). For example:
- He worked with companies like Procter & Gamble to realign leadership teams toward long-term brand health and cultural values.
- He trained executives to block time for personal development, leadership coaching, and innovation instead of just reacting to KPIs.
- In his own business, FranklinCovey, weekly Q2 planning and goal alignment were institutionalized across departments.
Covey practiced what he preached: he blocked time daily for reading, writing, and family—non-urgent but core to his mission.
Why Covey’s Model Is More Widely Known Today
While Eisenhower originated the concept of urgency vs. importance, Stephen Covey turned it into an accessible, repeatable framework for individuals and businesses. Here’s why Covey’s version gained more traction:
- Education and Publishing Reach: Covey’s book The 7 Habits of Highly Effective People became a global bestseller and was adopted in leadership training programs around the world.
- Corporate Training: Covey created institutional tools and workshops for companies, making his quadrant model part of HR and leadership onboarding in thousands of firms.
- Language and Simplicity: The “Q1-Q4” system provided a clear mental model for busy professionals, especially in white-collar settings.
- Personal and Professional Blend: Unlike Eisenhower’s military-focused use case, Covey’s matrix applies to both life and business—making it more universally relatable.
In essence, Covey commercialized the Eisenhower idea and integrated it into the personal development movement of the 1990s and beyond.
🧠 Expanded Case Studies: Covey & Eisenhower Models in Real F&B Companies
1. Chobani: Playing the Long Game with Quadrant II Discipline
Framework Used: Covey’s Matrix – Quadrant II
Who Pioneered It: Founder Hamdi Ulukaya
What They Did:
- In 2005, Ulukaya bought a decommissioned Kraft yogurt plant in South Edmeston, NY for $1.
- Rather than outsourcing or white-labeling production like many new brands, he vertically integrated from the start.
- He emphasized product quality (authentic strained Greek yogurt with no artificial ingredients), designed simple but bold packaging, and reinvested profits into infrastructure.
- He also committed to hiring local and refugee workers, baking mission into the business.
Why It Was Different:
- No outside capital or celebrity endorsements.
- Focused entirely on consumer taste, shelf presence, and operational control.
- Operated from Quadrant II—strategic patience with conviction.
Outcomes:
- $1 billion in revenue within 5 years.
- Became category leader in Greek yogurt.
- Elevated expectations for values-based CPG businesses.
2. Kraft Heinz: A Cautionary Tale of Q1 Panic and Q3 Noise
Framework Violated: Covey’s Matrix – Overweighted in Q1 and Q3
Who Led It: 3G Capital (Jorge Paulo Lemann, Alexandre Behring)
What They Did:
- After the 2015 Kraft-Heinz merger, 3G Capital implemented Zero-Based Budgeting (ZBB), requiring every dollar to be re-justified each year.
- Slashed headcount by thousands. Closed factories. Slowed innovation pipelines. Cut long-term marketing investment.
Why It Failed:
- Q1 Panic: Quarterly cost savings were prioritized over brand growth or retail partnerships.
- Q3 Noise: Made urgent decisions (product delistings, promotion halts) without retailer collaboration.
- Core brands like Oscar Mayer and Kraft Singles were left to decay with no packaging updates or innovation.
Outcomes:
- $15.4 billion write-down in 2019 of Kraft and Oscar Mayer.
- Lost distribution share and innovation trust.
- Retailers and analysts saw it as a company milking legacy brands instead of evolving.
3. KIND Snacks: Ruthless Q2 Focus on Brand Mission and Culture
Framework Used: Covey + Eisenhower Matrix
Who Pioneered It: Founder Daniel Lubetzky
What They Did:
- Launched in 2004, KIND was built around the idea that you could be “Kind to your body, your taste buds, and your world.”
- Refused to compromise on quality: whole nuts, real fruit, minimal sugar.
- Turned down early opportunities to make cheaper bars or expand too fast.
Strategic Q2 Decisions:
- Avoided overextension and stayed focused on brand storytelling.
- Built partnerships with health-conscious retailers and nonprofits.
- Delegated non-core tasks to strong operational partners (3PLs, field teams).
Outcomes:
- Achieved over $1 billion in sales.
- Acquired by Mars, which allowed KIND to retain autonomy.
- Helped define the “clean-label snack” category.
4. Liquid Death: Mastering Urgency vs. Noise with the Eisenhower Matrix
Framework Used: Eisenhower Matrix
Who Led It: Founder Mike Cessario
What They Did:
- Cessario, a former creative director, saw an opportunity to rebrand water as edgy, rebellious, and fun.
- Developed a tallboy canned water brand called Liquid Death with punk-rock aesthetics.
- Focused entirely on viral, high-impact content instead of broad campaigns.
Executional Strategy:
- Delegated all fulfillment, DTC logistics, and backend operations.
- Prioritized culture-jamming campaigns (e.g., Tony Hawk’s blood-infused skateboards).
- Avoided chasing retail until the brand had organic demand.
Outcomes:
- Raised over $195 million.
- Surpassed $1.4 billion valuation.
- Expanded to major retail chains without traditional brand-building tactics.
5. Juicero: Overweight in Q2, Ignored Q1
Framework Violated: Covey’s Matrix – Over-invested in Q2, Ignored Q1 Execution
Who Led It: Founder Doug Evans
What They Did:
- Spent over $120 million developing a Wi-Fi-connected juicer that only worked with proprietary produce packs.
- Promised cold-press juice at home with minimal mess or prep.
- Focused heavily on elegant industrial design and long-term platform potential.
What Went Wrong:
- The actual value to consumers was marginal; they had to buy expensive packs.
- Bloomberg revealed in 2017 that the juice packets could be squeezed by hand, making the $400 machine pointless.
- Juicero focused on a futuristic vision (Q2) but ignored basic operational checks (Q1): Do people want this? Does it justify the price? Is it scalable?
Outcomes:
- Became a viral joke overnight.
- Shut down entirely in less than two years.
- A textbook case of over-engineering without validating customer demand.
6. Oatly: Scheduling Q2 Strategy, Delegating the Rest
Framework Used: Both Covey and Eisenhower
Who Led It: CEO Toni Petersson
What They Did:
- Oatly spent years quietly building capacity in Sweden before entering the U.S. market.
- Identified coffee shops and baristas as ideal early adopters, then built consumer demand around them.
- Created science-backed marketing around oat beta-glucans and carbon footprint.
Execution Strategy:
- Controlled messaging and brand tone through internal creative.
- Delegated U.S. distribution partnerships to experienced teams.
- Focused on Q2 storytelling and long-term infrastructure.
Outcomes:
- Dominated oat milk in retail and foodservice.
- Peaked at a $10 billion valuation.
- Faced some supply chain and brand backlash post-IPO, but remains a category leader.
📊 TL;DR – Summary Table
| Company | Framework Used | Pioneers | Outcomes |
| Chobani | Covey (Q2) | Hamdi Ulukaya | $1B+ brand, values-led growth |
| Kraft Heinz | Covey Violated (Q1) | 3G Capital | $15B write-down, innovation decline |
| KIND | Covey + Eisenhower | Daniel Lubetzky | Acquired by Mars, retained brand trust |
| Liquid Death | Eisenhower Matrix | Mike Cessario | $1.4B valuation, cultural breakout |
| Juicero | Covey Violated (Q2) | Doug Evans | Collapse from poor market prioritization |
| Oatly | Covey + Eisenhower | Toni Petersson | $10B IPO, global market leader in oat milk |
Final Thoughts: Organization as a Strategic Weapon
Covey and Eisenhower aren’t just self-help tactics—they’re frameworks for scaling intelligently in a volatile industry.
Every minute spent on Q2 strategy saves you hours in Q1 crisis. Every urgent distraction avoided makes room for innovation.
Being organized isn’t a personality trait. It’s a competitive advantage.
Want help applying these models to your food or beverage brand?
At Cascadia Managing Brands, we help you filter noise, prioritize what matters, and grow with focus.
📧 Contact us at www.cascadiafoodbev.com
